These Terms of Service ("Terms") govern your access to and use of the Designer Dupe Bags website and any purchases made through it. By using our site or placing an order, you agree to these Terms. If you do not agree, please do not use our services.
These Terms are written to be fair to customers in the European Union, United Kingdom, and United States. Mandatory consumer protection laws in your country of residence may provide you with additional rights that cannot be limited by contract.
1. Eligibility
You must be at least 18 years old (or the age of legal majority in your jurisdiction) to place an order. By using our site, you represent that you meet this requirement and that the information you provide is accurate and complete.
2. Products & Descriptions
We strive to display products accurately, including colours, materials, and dimensions. Minor variations may occur due to screen settings, lighting, or natural material differences. Product availability is subject to change without notice. We reserve the right to limit quantities or refuse orders at our discretion.
3. Pricing & Payment
All prices are displayed in the currency indicated at checkout unless otherwise stated. Prices include applicable VAT or sales tax where required by law at the point of sale. Shipping costs, duties, and import taxes for international orders may be shown separately or calculated at checkout where possible.
Payment must be completed using the methods offered at checkout. We reserve the right to cancel orders where payment cannot be verified or where we suspect fraudulent activity.
4. Orders & Contract Formation
Submitting an order constitutes an offer to purchase. A binding contract is formed when we send an order confirmation email or begin processing your order for shipment, whichever occurs first. We may cancel an order before shipment if a product is unavailable or if there is an error in pricing or product information; in such cases you will receive a full refund.
5. Shipping & Delivery
Delivery times and shipping terms are described in our Shipping Info page. Risk of loss passes to you upon delivery to the address you provide, except where mandatory consumer law in your jurisdiction provides otherwise.
6. Returns & Refunds
Our return and exchange policy is set out in our Returns & Exchanges page. EU and UK consumers benefit from statutory withdrawal rights for distance contracts in addition to our voluntary return policy, as described on that page.
7. Intellectual Property
All content on this website—including text, images, logos, and design—is owned by Designer Dupe Bags or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our prior written consent.
8. Acceptable Use
You agree not to:
- Use the site for unlawful purposes or in violation of applicable regulations.
- Attempt to gain unauthorised access to our systems or other users' accounts.
- Interfere with the proper functioning of the website.
- Submit false, misleading, or fraudulent order information.
9. Disclaimer of Warranties
To the fullest extent permitted by law, our website and products are provided "as is" except for any mandatory statutory warranties applicable in your jurisdiction (including EU consumer guarantees on conformity of goods). Nothing in these Terms excludes or limits warranties that cannot be excluded under applicable consumer protection law.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Designer Dupe Bags shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the site or products. Our total liability for any claim relating to an order shall not exceed the amount you paid for that order.
This limitation does not apply to liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under EU, UK, or US consumer protection law.
11. Indemnification
You agree to indemnify and hold harmless Designer Dupe Bags from claims arising from your breach of these Terms or misuse of the website, except where prohibited by mandatory consumer law.
12. Governing Law & Disputes
EU & UK customers
If you are a consumer resident in the EU or UK, mandatory consumer protection rules of your country of residence apply. You may bring proceedings in the courts of your place of residence. You may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
US customers
For US customers, these Terms are governed by the laws of the state in which Designer Dupe Bags is established, without regard to conflict-of-law principles, except where federal or state consumer protection law provides otherwise. Disputes may be subject to binding arbitration or small-claims court where permitted and disclosed at checkout if applicable.
13. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated Terms for new orders.
14. Contact
Questions about these Terms? Contact us at hello@example.com.